ZENNA SPORT LINE LIMITED WARRANTY
100% FREE REPLACEMENT WARRANTY
American Pacific Industries, Inc (API) hereby warrants every new Zenna Sport Line tire for workmanship and material related conditions for the life of the original tread of a new tire less 2/32”. The life of the original usable tread ends when the tire tread has worn down with only 2/32” remaining as measured in the fastest wearing groove, at which point the tire is considered to be fully worn out. API will replace the tire with another Zenna Sport Line tire. All Exclusions listed below void this 100% Free Replacement Warranty. Conditions and coverage are subject to change at any time and without notice.
A) The Zenna Sport Line tire must be replaced with a comparable new Zenna Sport Line tire by an
authorized Zenna dealer. Copy of invoice will be required.
B) 100% free replacement applies to new first quality tires only. Blemished tires, retreads and
road hazard tires are specifically excluded (see Road Hazard Warranty below),
C) Adjustments on ride complaints or out of round tires are excluded from this warranty if they
are worn past 2/32” as measured in the fastest wearing groove from the original usable tread of the new tire.
All API passenger and LT tires are covered by the 30 Day “Satisfaction Assured” trial period. If, for any reason, other than an excluded condition listed in the respective tire’s Standard Warranty, you are not satisfied with your new set of tires within 30 days of date of purchase – or the first 2/32nds of tread wear as measured in the fastest wearing groove (whichever comes first) – you may exchange all or any one of them for the same number of the same design or similar design API manufactured tires. Mounting and balancing are free of charge (excluding online orders). Owner pays all applicable taxes. If you wish to exchange for another set of API manufactured tires that have a higher cost, you must pay the upgrade from the original purchase price, including shipping and all applicable taxes. If you wish to exchange for another set of tires, which is at a lower cost, you will receive a credit for the difference in cost.
This Satisfaction Assurance guarantee only applies to the original new set of manufactured passenger and LT tires purchased and not to the replacement tires under this guarantee.
Administration of the Assured Satisfaction Warranty
Within the 30 days from the date of purchase or the first 2/32nds tread wear as measured in the fastest wearing groove, you must return your tires to the authorized API brand tire dealer where you purchased your tires. You must present the original sales receipt and proof-of-purchase. Reason for dissatisfaction must be explained to the dealer (i.e., appearance, ride, handling, etc.) and noted on the adjustment claim form.
LIMITED MILEAGE WARRANTY
A) If a Zenna Sport Line tire wears evenly down to a tread depth of 2/32 in less than 60,000 miles and in less than five (5) years from date of manufacture, API will credit the owner a pro-rated amount on the actual mileage toward the purchase of a new Zenna Sport Line tire. Costs incurred for mounting, balancing and other service charges are not included in the credit amount and shall be borne by the owner. It is the owner’s responsibility to follow the Owner’s Obligations listed under the Zenna Sport Line Limited Warranty. All Exclusions listed below void this Limited Mileage Warranty. Conditions and coverage are subject to change at any time and without notice.
B) If a Zenna Sport Line tire is deemed to be adjustable under the Limited Mileage Warranty, then the following procedures must be met.
1) Owner/User must keep updated mileage records on the Mileage Warranty form provided on API’s website or at the time of purchase. Tires must be rotated at least every 6,000 miles and documented by the service provider.
2) Original invoice showing purchase of tires must be submitted.
3) Must complete and sign the Mileage Warranty form and submit to an authorized dealer.
4) The Zenna Sport Line tire must be replaced with a comparable new Zenna Sport Line tire by an authorized dealer.
Copy of invoice will be required.
ROAD HAZARD WARRANTY
Every Zenna Sport Line tire that has been irreparably damaged due to a normal road hazard condition (e.g. irreparable cut, puncture, snag, bruise, or impact break) within the first 25% of the original tread depth and within 2 years from the date of purchase, will be replaced free of charge with an equivalent Zenna Sport Line tire. Applicable taxes on the new tire and costs of mounting and balancing service shall be borne by the owner. To be eligible, you must present your original invoice showing date of purchase. All Exclusions listed below void this Road Hazard Warranty. Conditions and coverage are subject to change at any time and without notice.
A) All Zenna Sport Line warranties are limited to the original purchaser and the original vehicle on which they are mounted, and are not assignable to subsequent purchasers or vehicles.
B) The warranties listed above are applicable only in the United States and Canada and any tire used or equipped on a vehicle registered or operated outside the United States and Canada are not covered by these warranties.
C) The following is not covered by the warranties listed above:
1) Tire branded or marked “Non-Adjustable” (N/A) or “Blemished” (Blem), or previously adjusted.
2) Failure, damage or irregular wear due to:
a) fire, accident or vandalism;
b) mechanical condition of vehicle, including improper alignment, improper inflation, wheel imbalance, faulty shocks or brakes;
c) misapplication of tire; or
d) alteration of the tire, addition of foreign material, transfers from one vehicle to another or any previous damages and/or repairs.
3) Cost of mounting and balance service.
4) Loss of time or use, inconvenience, or any incidental or consequential damages except as prohibited by law.
5) Adjustment on out-of-balance or out-of-round tire is allowed only during the first 2/32” of the original tread.A set of all four (4) tires from the same vehicle claimed for out-of-round will not be accepted.
D) Any Zenna tire produced five (5) years from date of manufacture as determined by the DOT/Serial number are not covered under the warranties listed above.
REPAIRS AND RETREADING: RATING CHANGES AND CAUTIONS
A) Repaired, retreaded or altered Zenna Sport Line tire with “Speed Rating(s)” no longer retain their “Speed Rating”.
B) If the aforementioned tire(s) is repairable, see the recommended repair procedures used by the tire dealer(s) for repairing tubeless passenger car radial tires as detailed and illustrated in the RMA puncture repair procedures.
C) Repairs must be restricted to the tread area of the tire and not within 1/2” of the tire sidewalls.
D) Do not repair tread area punctures larger than 1/4” in diameter.
In order to be eligible for Zenna Sport Line Limited Warranty service, the dealer/owner must:
A) At the time of purchase, the tires must be properly installed, correct air pressure set and the wheels balanced. Every 6,000 miles the tires must be rotated, proper air pressures set and the wheel alignment checked.
B) Any tire to be adjusted must be presented to an authorized Zenna dealer.
C) Present proof of purchase to the satisfaction of the dealer.
D) Complete and sign a Zenna Warranty Claim Form which is available at any authorized dealer.
E) Pay the amount due on a new tire, less the amount of credit, including taxes, mounting and balancing charges or cost of other services ordered.
This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of Zenna Tires, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.