ZENNA SPORT LIGHT TRUCK TIRES LIMITED WARRANTY
100% FREE REPLACEMENT WARRANTY
American Pacific Industries, Inc (API) hereby warrants every new Zenna Sport Light Truck (LT) tire for workmanship and material related conditions for the life of the original tread of a new tire less 2/32”. The life of the original usable tread ends when the tire tread has worn down with only 2/32” remaining as measured in the fastest wearing groove, at which point the tire is considered to be fully worn out. API will refund the cost of a replacement Zenna LT tire excluding FET. All Exclusions listed below void this 100% Free Replacement Warranty. Conditions and coverage are subject to change at any time and without notice.
A) The Zenna Sport LT tire must be replaced with a comparable new Zenna Sport LT tire by an authorized Zenna Sport dealer. Copy of invoice will be required
B) Blemished tires, retreads and road hazard tires are specifically excluded regardless of date of manufacture,
C) Adjustments on ride complaints or out of round tires are excluded from this warranty if they are worn past 2/32” as measured in the fastest wearing groove from the original usable tread of the new tire.
All API passenger and LT tires are covered by the 30 Day “Satisfaction Assured” trial period. If, for any reason, other than an excluded condition listed in the respective tire’s Standard Warranty, you are not satisfied with your new set of tires within 30 days of date of purchase – or the first 2/32nds of tread wear as measured in the fastest wearing groove (whichever comes first) – you may exchange all or any one of them for the same number of the same design or similar design API manufactured tires. Mounting and balancing are free of charge (excluding online orders). Owner pays all applicable taxes. If you wish to exchange for another set of API manufactured tires that have a higher cost, you must pay the upgrade from the original purchase price, including shipping and all applicable taxes. If you wish to exchange for another set of tires, which is at a lower cost, you will receive a credit for the difference in cost.
This Satisfaction Assurance guarantee only applies to the original new set of manufactured passenger and LT tires purchased and not to the replacement tires under this guarantee.
Administration of the Assured Satisfaction Warranty
Within the 30 days from the date of purchase or the first 2/32nds tread wear as measured in the fastest wearing groove, you must return your tires to the authorized API brand tire dealer where you purchased your tires. You must present the original sales receipt and proof-of-purchase. Reason for dissatisfaction must be explained to the dealer (i.e., appearance, ride, handling, etc.) and noted on the adjustment claim form.
A) All Zenna Sport warranties are limited to the original purchaser and the original vehicle on which they are mounted, and are not assignable to subsequent purchasers or vehicles.
B) The warranties listed above are applicable only in the United States, Canada and Mexico. Any tire used or equipped on a vehicle registered or operated outside the United States, Canada and Mexico are not covered by these warranties.
C) The following is not covered by the warranties listed above:
1) Tire branded or marked “Non-Adjustable” (N/A) or “Blemished” (Blem), or previously adjusted.
2) Failure, damage or irregular wear due to:
a) fire, accident or vandalism;
b) mechanical condition of vehicle, including improper alignment, improper inflation, wheel imbalance, faulty shocks or brakes;
c) misapplication of tire; or
d) alteration of the tire, addition of foreign material, transfers from one vehicle to another or any previous damages and/or repairs.
3) Cost of mounting and balance service.
4) Loss of time or use, inconvenience, or any incidental or consequential damages except as prohibited by law.
5) Adjustment on out-of-balance or out-of-round tire is allowed only during the first 2/32” of the original tread. A set of all four (4) tires from the same vehicle claimed for out-of-round will not be accepted.
D) Any Zenna LT tire beyond five (5) years from date of manufacture as determined by the DOT Serial number are not covered under the warranties listed above.
REPAIRS AND RETREADING: RATING CHANGES AND CAUTIONS
A) Repaired, retreaded or altered Zenna Sport tire with “Speed Rating(s)” no longer retain their “Speed Rating”.
B) If the aforementioned tire(s) is repairable, see the recommended repair procedures used by the tire dealer(s) for repairing tubeless passenger car radial tires as detailed and illustrated in the RMA puncture repair procedures.
C) Repairs must be restricted to the tread area of the tire and not within 1/2″ of the tire sidewalls.
D) Do not repair tread area punctures larger than 1/4” in diameter.
In order to be eligible for Zenna Sport Limited Warranty service, the dealer/owner must:
A) At the time of purchase, the tires must be properly installed, correct air pressure set and the wheels balanced.
B) Any tire to be adjusted must be presented to an authorized Zenna Sport dealer.
C) Present proof of purchase to the satisfaction of the dealer.
D) Complete and sign a Zenna Warranty Claim Form which is available at any authorized dealer.
E) Pay the amount due on a new tire, less the amount of credit, including taxes, mounting and balancing charges or cost of other services ordered.
This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of Zenna Tires, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.